Privacy Policy | Paiva IT

1. Data Controller

Planeta Opinativo Lda, trading as Paiva IT, is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

2. Data We Collect

We may collect and process the following categories of personal data:

Identity data (name, job title)
Contact data (email address, company name)
Technical data (IP address, browser type, device information)
Usage data (information about how you use our website)
Communication data (your correspondence with us)

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries and provide customer support
To deliver the services you have requested
To send you relevant information about our services (with your consent)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on: (a) your consent, (b) performance of a contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations. You may withdraw your consent at any time by contacting us.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the GDPR, you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to data portability
Right to object to processing

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at info@paiva.it. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).